GIFT VOUCHERS

Join The Latitude Collective

An easy way to become part of the 35 Degrees South family is to join up to our loyalty club. It keeps you current with what the team are up to. We can share all the best deals while rewarding you for wining and dining. And your friends and family too.

What do you get?

We'll give you exclusive offers, keep you up to date with what's happening here and, with every dollar you spend on your eftpos and/or credit card, you'll earn Latitude Loot for other great rewards. It uses your plain old eftpos card too — no need to carry and remember a specialty loyalty card. How cool is that?

  • Just for signing up we will give you $10 to spend here at our Paihia  restaurant. Just complete your profile and it's yours.
  • Every time you spend $1 you earn 1 Latitude Loot - once you earn 100 Latitude Loots points you will get a $10 voucher to use at 35 Degrees South or Alongside. 
  • If you want to get to your rewards faster then come and join us on Wednesday as it's Loyalty Day and we will give you 2 Latitude Loot points for every $1 you spend, (A great day to shout your mates!)
  • And we love to send you a little something on your Birthday too so keep your eyes out for a $25 voucher coming your way.
  • Plus we send out a few other gifts and deals throughout the year only available to our Latitude Collective members.
  • If you have friends and family who you think might enjoy these treats too you can refer them inside the loyalty program and we will reward you again $10 for every person who completes their profile after being referred by you. 

 

If you have any questions at all let the team know when you next pop in or drop us an email.

Frequently asked Questions

Will you spam me? Never! We don't want to send you anything that you don't want to receive (and we're not allowed to by law). At anytime you can update your privacy settings in the members area to let us know exactly how and what we can contact you about (including the option for us not to send you anything at all). We will always respect your privacy settings.

Do I have to give you my card number? Absolutely not. Providing a card number is completely optional. You can be a member without a card number and still get special offers, updates and discounts. However we can't give you Latitude Loot or visit counts without your card number so you'll miss out any offers based on a certain number of Loot or visits.

What does it cost? The Latitude Collective is absolutely free. There is NO joining or annual membership fee.

How can I leave the Latitude Collective? You can resign from The Latitude Collective at any time. When you sign up we'll give you a login to the member's area. There is a privacy page in the member's area with a big "Delete My Account" button. Just click that and we'll remove all traces of your membership record from the system.

Will you sell my contact information to anyone else? No. The only people who have access to your data are designated Latitude 35 employees and EFTPlus staff (who are our suppliers for this service). Your information will only ever be used for the Latitude Collective services and it will never be sold or given away to anyone else.

I'm ready to join, what do I do now?

It's easy. Just text latcol to 4664 from your phone and we will walk you through it step by step from there. If you have any problems at all pop in and see our team at 35 Degrees South and they can walk you through it.

How it Works

When you sign up for The Latitude Collective, we'll ask you to tell us a little bit about yourself through our profile. In the profile you will be directed to a page maintained by Paymark Limited which will ask you for your eftpos or credit card number. We understand you’re probably nervous about handing over your card number, but there is no need to be — As New Zealand’s leading payments system, Paymark is entrusted with processing over 75 per cent of all electronic transactions in the country, connecting over 75,000 merchants and 110,000 EFTPOS terminals to banks and partners across the country. To support such a huge volume of transactions, Paymark has developed world-leading infrastructure with security as a top priority. Paymark will randomly generate a unique and secure token from your card details which is irreversible (i.e. it is not possible to work out your card details from the token) and is only useful for the purposes of our loyalty programme – it cannot be used in any other context. Whenever you buy anything at 35 Degrees South & Alongside, we'll add your purchase to your Loot total. And this all happens automatically when you pay using our eftpos terminal (eftpos or credit card) which will recognise your card and your associated unique token. So neither of us need to remember to swipe or stamp another card. And you can enter up to four cards to cover all the ways you pay so you can be sure to get your Latitude Loot whichever one you use. Usually you'll earn 1 point for every $1 spent on your card. However we may offer special times or offers when we change how many points each $1 earns. So we do reserve the right to change the number of points offered for each dollar spent.

Other Stuff we think You should Know

We may change the rewards we offer from time to time. So rewards that you receive later on may be different from the ones you see listed when you join. For this reason the list of rewards we show currently is not a guarantee that these rewards will always be available or that you will always receive them. We will always maintain a list of the current rewards offered (except the one's we like to keep as a surprise) on this website. We do like to provide special rewards, offers and deals for our members but all vouchers we provide are subject to availability and do not constitute a contract to supply a good or service. We do not get transaction information in real time. Generally we process transactions for a particular day in the early hours of the following morning, but if the transaction occurs later in the day we may not process it until 2 days later. For this reason please allow up to 48 hours after any purchase for your points to be allocated to your member account. Because transactions are not processed in real-time if you sign up via txt in-store and make a purchase at that time, then add your card details to your profile later that day (after your made the transaction) you will still receive points for that transaction as long as your card details were added before midnight on the same day. We rely on other services to get our transaction information. Sometimes transmission or other errors may mean we don't receive or can't process a transaction. So, unfortunately, we cannot promise to process all transactions or to allocate points for any particular transaction. Unfortunately we cannot take responsibility for any errors or omissions you make when entering your card details with Paymark. We cannot guarantee you will receive any points if the card details for any transaction you make are not recorded correctly. You will have to return to this site and update your profile to add or delete any cards. Sometimes when an EFTPOS or credit card expires the new card issued will have a different card number. Please remember to check and update your card details whenever you receive a new EFTPOS or credit card. Your token will have an expiry date that will be similar to the expiry date of the relevant card, so we may send you reminders to update your card details when your cards expire.

 

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